# EvantoDesk vs Basecamp

Explore how EvantoDesk integrates with Basecamp

## EvantoDesk Vs Basecamp

EvantoDesk has a powerful integration with Basecamp that can automate tasks and sync tickets between the two apps.

### Automatically create to-do list items
Every time a customer emails you, EvantoDesk can automatically create a new to-do list item in your customer's Basecamp project or in the same project for all customers.

You can also indicate which to-do list you'd like to add the item to. If the to-do list doesn't exist, then EvantoDesk will create it automatically in Basecamp.

### Add ticket replies and notes to Basecamp
You can add replies and notes to the ticket to the to-do list item in Basecamp!

[Add Replies and Notes to Basecamp!](https://www.loom.com/share/c98d12b6c4f34717998c2f4a78a7b561 "Add Replies and Notes to Basecamp!")

### Add multiple tickets to Basecamp
You can add multiple tickets to Basecamp directly from your EvantoDesk inbox!

[Add Multiple EvantoDesk Tickets to Basecamp!](https://www.loom.com/share/79b625f1dba94bc481446921b1457ace "Add Multiple EvantoDesk Tickets to Basecamp!")

### Set the due date(s)
You can set the due date(s) directly from EvantoDesk!

### Mark to-do list items as done
EvantoDesk can automatically mark the to-do list item as done in Basecamp when it is resolved or closed in EvantoDesk.

EvantoDesk can also automatically re-open the to-do list item in Basecamp when the ticket is re-opened in EvantoDesk.

### Mark tickets as resolved
EvantoDesk can automatically set the ticket status to resolved or closed in EvantoDesk when the corresponding to-do list item is marked as done in Basecamp.

EvantoDesk can also automatically mark the ticket as open in EvantoDesk when it is re-opened in Basecamp.

### Run automated tasks in EvantoDesk
When a to-do list item is added to Basecamp, marked as done in Basecamp, or re-opened in Basecamp, EvantoDesk can automatically run tasks on the corresponding ticket in EvantoDesk e.g. send an email to the customer, send a notification to the assigned agent, add a note to the ticket, add the ticket to a folder etc.

### Assign to-do list items to the team
You can assign or un-assign the to-do list item to your team members in Basecamp (and notify them), without ever leaving EvantoDesk.

### Auto option 1 - Add all tickets to the same project.
You can automatically add tickets to the same project in Basecamp.

[EvantoDesk vs Basecamp 1](https://www.loom.com/share/8d198897220e41b6bc846dae5ce1868c "EvantoDesk vs Basecamp 1")

### Auto option 2 - add tickets to client's own project.
You can automatically add tickets to the client's own project in Basecamp.

[EvantoDesk vs Basecamp 2](https://www.loom.com/share/a3bb80a17e2b4c568683b19096f6d95b " EvantoDesk vs Basecamp 2")

## Set up your Basecamp integration
To get started, go to Settings > Basecamp and MailChimp Integration (under plugin settings).  
Then simply switch Basecamp integration to 'On' and click 'Manage'. Then follow the on-screen instructions.